Shipping policy

Order Processing

Orders are processed after payment has been confirmed. Processing generally takes 1–2 business days, although it may take longer during holidays, busy periods, or unexpected fulfillment delays.

When your order ships, tracking information will be emailed to the address provided at checkout when available.

Shipping Destinations

Available shipping destinations and shipping methods are displayed at checkout. Delivery availability may vary depending on the destination and carrier service.

Shipping Rates

Free standard shipping is available on eligible orders totaling US$50 or more after discounts and before applicable taxes. Orders below US$50 may be subject to a shipping fee, which will be displayed at checkout before payment.

Free shipping applies to eligible destinations and qualifying orders only. Please review the final shipping amount before completing your purchase.

Estimated Delivery Times

Delivery estimates depend on the destination, carrier, weather, holidays, and other circumstances. Estimated delivery times are provided for guidance and are not guaranteed arrival dates.

Tracking Information

Tracking details may take time to update after a package is handed to the carrier. If your tracking information does not change or your order appears delayed, email xtfhvxds@gmail.com with your order number.

Shipping Address

Please ensure that your shipping address is complete and accurate when placing an order. If you need to correct an address, contact us as soon as possible. Address changes cannot be guaranteed after fulfillment has started or an order has shipped.

Damaged or Incorrect Packages

If your package arrives damaged or contains an incorrect item, contact xtfhvxds@gmail.com with your order number and photos when possible. We will review the information and explain the next steps.

Contact Us

For shipping questions, email xtfhvxds@gmail.com.